If you have a hard time deciding which pair of shoes to give a close relative, friend og associate, then worry no more; simply buy a gift card, so that speciel someone can chose whichever shoe she or he wishes.
Immediately after your purchase you will receive instructions through email on how to redeem your code when reaching checkout.
Here is our presented guidelines and criteria for evaluating the condition of our products.
At Street Bill we thoroughly inspect each product and give them a grade ranging from DS -VW, the vocabulary below has an explanation for each grade:
DS – Dead Stock means brand new, this item has never been worn.
PADS – Pass as Dead Stock means this product has been tried on, perhaps worn lightly indoors and thereby can still pass as Dead Stock/brand new.
SW (9/10) – Slightly Worn, which is an expression for merchandise that has been worn but remains in great condition, with no apparent flaws, maybe a slight nick here and there.
FW (8/10) – Fairly Worn, the item may have a few flaws, for instance star loss, creases etc. However, the appearance is still sharp, and the item is in overall great condition.
QW (7/10) – Quite Worn, flaws are in most cases visible and the product has signs of wear.
VW (6/10) – Very Worn, flaws are visible, and the item has been worn a lot, yet remains fully functionable.
These guidelines are made in order to give the most honest view and guidance to our customers.
Sizing wise we try our best to judge from a general perspective, that means we have established a few sizing standards' in order to give an accurate measure of how the product fits – this is relevant for our clothes only.
TTS – True to Size – fits normally
OSU – One Size Up – fits slightly smaller
OSD – One Size Down – fits slightly bigger
For our sneakers we normally inform about the measurements of the insoles, if possible, otherwise feel free to contact us at @email@example.com so we can help you with further assistance.
At Street Bill we reserve the right at any time to correct any errors in our stated prices. Furthermore, we maintain the rights to change listed prices without prior consent. At the same time reservations are applicable for sold out items.
At Street Bill you are able to pay with credit card, PayPal and Mobilepay. All payments are conducted through third parties.
With card your payment will not be deducted from your account until the order has shipped.
Most of our products are sold under licensed rules for the VAT margin scheme, which is why the VAT does not appear on the invoice.
In terms of shipment we ship all orders with GLS. Once shipped you will receive a track & trace number that allows you to follow the parcel’s route.
The delivery time varies based on your location:
Denmark: 1-3 days
EU: 2-8 days
We strive to ship your order within the same day that it has been placed.
As a customer at Street Bill you are obligated to a full 14-day right of revocation of your order.
The deadline runs out 14 days after the day you received the parcel.
If you wish to return your order, you have to message us before the deadline. We can be contacted through e-mail: firstname.lastname@example.org. Within your message make sure to state you want to exercise your possibility of returning.
You cannot refuse to accept the order without notifying us.
The costs associated with returning an order is placed on the customer. It is the customer’s responsibility that the order returns safely. We therefore recommend shipping with track & trace.
If an item is returned it must be in exactly the same condition as it was sent, with tags and dust bag if applicable. If the order varies from the sent condition, it is at Street Bill’s discretion if the money or any money should be returned.
This also applies for any accessories included with the product, that is the shoe box, spare laces, dust bag etc.
The refund of your order takes place once we received the order and closely inspected it, to make sure it fulfills the above-mentioned criteria. In the case of depreciation in which the customer is liable, we will notify you.
Lastly, the order must be shipped to:
8000 Aarhus C
In the parcel make sure to include a piece of paper with your name and order number.
As Street Bill sells unique products that are rare on the general marked and at the same time in different condition – refer to our condition grading system – we cannot be held accountable for the durability of these. The condition has been graded based on many years of expertise and in relation to the products age.
RIGHT OF APPEAL
If you wish to complain about your purchase, you should e-mail us, and we will try to find a solution. If we cannot find a fitting solution, you can redirect your complaint to the relevant authorities:
Konkurrence- og Forbrugerstyrelsens Center for Klageløsning, Carl Jacobsens Vej 35, 2500 Valby, via www.forbrug.dk